Some OBA customers are reporting problems with manifesting

Incident Report for Click & Drop

Resolved

This incident has been resolved.

Posted Apr 29, 2025 - 15:41 BST

Monitoring

A fix has been implemented and we are monitoring the results. If you have had a failed manifest within the last couple of hours please Regenerate the manifest to generate your manifest paperwork. Sincere apologies again for any inconvenience that may have been caused.

Posted Apr 29, 2025 - 13:27 BST

Investigating

We are aware that some of you are experiencing problems manifesting. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

Posted Apr 29, 2025 - 12:31 BST

This incident affected: Website (Click & Drop Manifesting (Business Customers)).