All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.99 % uptime
Today
Send an Item - send.royalmail.com ? Operational
90 days ago
100.0 % uptime
Today
Click & Drop website (Registered) Operational
90 days ago
99.98 % uptime
Today
Click & Drop Payment Processing (Personal Customers) Operational
90 days ago
100.0 % uptime
Today
Click & Drop Manifesting (Business Customers) Operational
90 days ago
100.0 % uptime
Today
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Parcel Collect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Some customers are reporting problems downloading labels
Resolved - This incident has been resolved. Sincere apologies again for any inconvenience caused.
Sep 3, 16:53 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 16:21 BST
Investigating - We are aware that some of you are experiencing problems downloading labels, including labels not downloading and delays before labels successfully download. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.
Sep 3, 16:04 BST
Some customers are reporting problems downloading labels, logging in and slow system response/errors
Resolved - This issue has now been resolved. We apologise again for any inconvenience caused by any symptoms you may have experienced.
Sep 3, 14:32 BST
Monitoring - A fix has been implemented and we are monitoring system performance.
Sep 3, 14:09 BST
Update - We are continuing to investigate this issue.
Sep 3, 13:50 BST
Investigating - We are aware that some of you are experiencing problems downloading labels, logging in and slow system responses/errors while using the Click and Drop application. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.
Sep 3, 13:25 BST
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

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