All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Click & Drop Website   Operational
Click & Drop Payment Processing (Personal Customers)   Operational
Click & Drop Manifesting (Business Customers)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2018

No incidents reported today.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018
Resolved - The issue affecting Royal Mail's computer systems has now been resolved. We are very sorry for any inconvenience caused during this time. If you have any failed payments or manifests, please retry them.
We sincerely apologise for any inconvenience caused.
Nov 16, 13:51 GMT
Update - We are happy to announce that manifesting is starting to return to normal. Please allow a short while for your manifests to complete. If you have any failures, please attempt to regenerate them when possible.
We will provide further updates as soon as we are able.
Nov 16, 11:55 GMT
Update - We can confirm that PayPal payments are working as usual. Our engineers are still working on fixing manifesting. We will provide further updates as soon as we can.
Nov 16, 11:26 GMT
Monitoring - A critical technical issue has affected Royal mail computer systems. We regret that both Paypal payments and OBA manifesting are currently unavailable. Our OBA (credit account) customers can continue to despatch and process orders as usual.
Our engineers are working hard to resolve the issue as quickly as possible, and we will provide further updates as soon as we are able.
We sincerely apologise for any inconvenience caused.
Nov 16, 10:54 GMT
Completed - The scheduled maintenance has been completed.
Nov 16, 04:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:30 GMT
Scheduled - Online payments will be unavailable across Royal Mail systems between Thursday 15th November at 21:30 and Friday 16th November at 04:30 due to scheduled maintenance. We regret to inform you that you will not be able to buy shipping labels during this time.

Other functions and features within Click & Drop will be unaffected.

We sincerely apologise for any inconvenience caused.
Nov 15, 16:57 GMT
Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 21:15 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:15 GMT
Scheduled - Click & Drop will be temporarily unavailable this evening (14/11) between 8-9pm for maintenance.
Nov 14, 20:12 GMT
Completed - The scheduled maintenance has been completed.
Nov 14, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:31 GMT
Scheduled - We will be undergoing scheduled maintenance during this time. Payments will be unavailable across Royal Mail systems during this time.
Nov 13, 15:28 GMT
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.