All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Website Operational
Send an Item - send.royalmail.com Operational
Click & Drop website (Registered) Operational
Click & Drop Payment Processing (Personal Customers) Operational
Click & Drop Manifesting (Business Customers) Operational
Royal Mail Print Assist Operational
Royal Mail Mobile App - Buy and Send Operational
Royal Mail Parcel Collect Operational
Integrations Operational
Amazon Operational
Click & Drop API Operational
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - NOTHS API has returned to normal operation and we are now able to download your orders
Nov 13, 10:20 GMT
Identified - We're aware of an issue with the Not on the High Street API preventing Click & Drop from accessing and downloading your orders.
We are monitoring the situation and will update this incident with any new timelines on restoration of their service

Nov 13, 09:52 GMT

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.