Click & Drop Status

All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Click & Drop Website Operational

Click & Drop Payment Processing (Personal Customers) Operational

Click & Drop Manifesting (Business Customers) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2018

Payment processing scheduled maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 06:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:50 BST

Scheduled - Online payments will be unavailable across Royal Mail systems between 21:50 on Saturday 22nd September and 06:00 on Sunday 23rd September due to scheduled maintenance. We regret to inform that you will be not be able to buy shipping labels during this time.

Other functions and features within Click & Drop will be unaffected.

We sincerely apologise for any inconvenience caused
Sep 22, 13:02 BST

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

Scheduled feature release

Completed - The scheduled maintenance has been completed.
Sep 12, 21:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 20:00 BST

Scheduled - Click & Drop will be temporarily unavailable this evening (12/09) between 8-9pm for a scheduled feature release.

Information on all new features/improvements can be found in our help guides: https://help.parcel.royalmail.com/hc/en-gb/sections/115000872753-Release-Information

We apologise for any inconvenience caused.
Sep 12, 15:33 BST

Payment processing scheduled maintenance

Completed - The scheduled maintenance has been completed.
Sep 12, 04:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:01 BST

Scheduled - Online payments will be unavailable across Royal Mail systems between 23:00 on Tuesday 11th September and 04:00 on Wednesday 12th September due to scheduled maintenance. We regret to inform that you will be not be able to buy shipping labels during this time.

Other functions and features within Click & Drop will be unaffected.

We sincerely apologise for any inconvenience caused.
Sep 11, 13:16 BST

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.