All Systems Operational

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We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Send an Item - send.royalmail.com ? Operational
Click & Drop website (Registered) Operational
Click & Drop Payment Processing (Personal Customers) Operational
Click & Drop Manifesting (Business Customers) Operational
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Scheduled Feature Release
Completed - The scheduled maintenance has been completed.
Jun 9, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:01 BST
Scheduled - Click & Drop will be temporarily unavailable this evening (09/06) between 8-9pm for a scheduled feature release.
Information on all new features/improvements can be found in our help guides: https://help.parcel.royalmail.com/hc/en-gb/sections/115000872753-Release-Information
We apologise for any inconvenience caused.
Jun 9, 14:05 BST
Jun 8, 2021
Scheduled feature release
Completed - The scheduled maintenance has been completed.
Jun 8, 21:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:03 BST
Update - Downtime for the feature release has been postponed until tomorrow (9th June)
Jun 8, 17:59 BST
Scheduled - Click & Drop will be temporarily unavailable this evening (08/06) between 8-9pm for a scheduled feature release.
Information on all new features/improvements can be found in our help guides: https://help.parcel.royalmail.com/hc/en-gb/sections/115000872753-Release-Information
We apologise for any inconvenience caused.
Jun 8, 12:38 BST
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021
Issue affecting manifests for personal account customers
Resolved - The team dealing with the issue have now confirmed it is resolved and we are able to process label purchases for personal account customers
Jun 1, 14:56 BST
Update - We are continuing to investigate this issue.
Jun 1, 11:51 BST
Investigating - We are currently experiencing an issue with label generation for personal account customers. Our engineers are currently investigating the problem. We will provide updates as soon as we are able, and we apologise for any inconvenience caused.
Jun 1, 11:51 BST
May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.

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