All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.95 % uptime
Today
Send an Item - send.royalmail.com ? Operational
Click & Drop website (Registered) Operational
Click & Drop Payment Processing (Personal Customers) Operational
Click & Drop Manifesting (Business Customers) Operational
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
99.91 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Problem processing payments for some customers
Resolved - We are pleased to report that credit card payments are now working for all customers.
Nov 28, 13:00 GMT
Update - We are still looking into this issue, and we hope to allow credit card payments shortly.
Nov 28, 12:29 GMT
Update - We are continuing to investigate this issue.
Nov 28, 11:49 GMT
Investigating - We are investigating reports that some users are having problems processing payments, we have enabled Paypal while we look into this issue.
Nov 28, 11:49 GMT
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Degraded performance for some Click & Drop Customers
Resolved - This incident has been resolved.
Nov 24, 14:43 GMT
Monitoring - Performance has stabilised and the team are monitoring the platforms.
Nov 24, 12:14 GMT
Investigating - We're currently investigated a spike in errors which may cause some users to see slow loading or page performance
Nov 24, 11:35 GMT
Nov 23, 2021

No incidents reported.

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