Monitoring - We have implemented some changes for this issue over the weekend, and we are continuing to monitor.
If you have a manifest in ‘Failed’ status, clicking the ‘regenerate’ button should fix the data ensuring the correct information is passed electronically, and to allow you to generate paperwork.
We apologise for any inconvenience caused by this issue.
Jan 26, 08:39 GMT
If you have a manifest in ‘Failed’ status, clicking the ‘regenerate’ button should fix the data ensuring the correct information is passed electronically, and to allow you to generate paperwork.
We apologise for any inconvenience caused by this issue.
Jan 26, 08:39 GMT
Investigating - We are currently investigating issues with manifesting. Some customers may experience problems creating and printing manifests.
We will update this page when we have more details
Jan 22, 17:49 GMT
We will update this page when we have more details
Jan 22, 17:49 GMT
About This Site
We monitor the status of the Click & Drop website and post any incidents here.
Website
Degraded Performance
Send an Item - send.royalmail.com
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Operational
Click & Drop website (Registered)
Operational
Click & Drop Payment Processing (Personal Customers)
Operational
Click & Drop Manifesting (Business Customers)
Degraded Performance
Royal Mail Print Assist
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Operational
Royal Mail Mobile App - Buy and Send
?
Operational
Integrations
Operational
Amazon
Operational
Click & Drop API
Operational
Click & Drop Desktop
Operational
Dropbox
Operational
eBay
Operational
Shopify
Operational
Other integrations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.