All Systems Operational

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We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Send an Item - send.royalmail.com Operational
90 days ago
100.0 % uptime
Today
Click & Drop website (Registered) Operational
90 days ago
100.0 % uptime
Today
Click & Drop Payment Processing (Personal Customers) Operational
90 days ago
100.0 % uptime
Today
Click & Drop Manifesting (Business Customers) Operational
90 days ago
100.0 % uptime
Today
Royal Mail Print Assist Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send Operational
90 days ago
100.0 % uptime
Today
Royal Mail Parcel Collect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Some customers are reporting problems with their Shopify integration
Resolved - This issue has now been resolved.

If you are still having problems with orders not importing on your Shopify integration please disconnect and reconnect your integration to your Shopify store, which should resolve the problem.

We apologise again for any inconvenience this may have caused.
May 8, 15:19 BST
Monitoring - We are monitoring the system following the fix.
May 8, 12:56 BST
Identified - We have identified the issue and have implemented a fix. If you are currently having problems with orders not importing on your Shopify integration can you please disconnect and reconnect your integration to your Shopify store, which should resolve the problem.
May 8, 12:52 BST
Investigating - We are aware that some of you are experiencing problems importing orders and trying to connect your integration. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.
May 8, 12:10 BST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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