All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Website Operational
90 days ago
99.98 % uptime
Today
Send an Item - send.royalmail.com ? Operational
Click & Drop website (Registered) Operational
Click & Drop Payment Processing (Personal Customers) Operational
Click & Drop Manifesting (Business Customers) Operational
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
99.96 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022
Resolved - This incident has been resolved.
Aug 7, 09:37 BST
Monitoring - Labels and Manifesting are now available again for OBA customers
Aug 5, 11:59 BST
Investigating - We are currently investigating an incident preventing some OBA users from generating postage labels. We apologise for the inconvenience and will update here as our investigation and resolution is progressed.
Aug 5, 11:47 BST
Aug 6, 2022

No incidents reported.

Aug 5, 2022
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Resolved - Continued monitoring overnight has shown no recurrence of the issue.
Aug 1, 08:34 BST
Monitoring - Our partners have advised that the systems are available again.
We will continue to monitor

Jul 31, 16:57 BST
Identified - We have identified an issue with another platform that is preventing the purchase of postage.
We have engaged with them and are awaiting an ETA on service restoration

Jul 31, 15:06 BST
Investigating - We've seen an increase in errors being reported when purchasing postage using card or PayPal

If you use Click & Drop with an OBA account, you are not affected by this issue

Jul 31, 14:29 BST
Jul 31, 2022
Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.