All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.79 % uptime
Today
Send an Item - send.royalmail.com ? Operational
90 days ago
99.69 % uptime
Today
Click & Drop website (Registered) Operational
90 days ago
99.81 % uptime
Today
Click & Drop Payment Processing (Personal Customers) Operational
90 days ago
99.52 % uptime
Today
Click & Drop Manifesting (Business Customers) Operational
90 days ago
99.76 % uptime
Today
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
99.84 % uptime
Today
Royal Mail Parcel Collect Operational
90 days ago
99.94 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 28, 2022

No incidents reported today.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Squarespace
Resolved - Squarespace have marked their incident as resolved
Nov 18, 08:52 GMT
Monitoring - Squarespace are investigating an issue, you can check the status of the issue here https://status.squarespace.com
Nov 17, 23:09 GMT
Investigating - Squarespace API services (api.squarespace.com) are currently unavailable. As a result, Click & Drop cannot import orders from, or provide shipping updates to SquareSpace at this time.
Nov 17, 22:28 GMT
Nov 17, 2022
Scheduled Feature Release
Completed - The scheduled maintenance has been completed.
Nov 17, 23:12 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 17, 21:12 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:01 GMT
Update - The feature release planned for this evening (15th November) at 20:00 has been postponed until Thursday 17th November at 20:00. We are sorry for any inconvenience caused by this change.
Nov 17, 16:15 GMT
Scheduled - The Click & Drop website will be temporarily unavailable on the evening of Thursday the 17th of November, between 8-9pm, for a scheduled feature release. During this time, users of our API, Click & Drop Desktop and Dropbox may experience temporary unavailability, this should last no more than a few minutes. Information on all new features/improvements can be found in our help guides. We apologise for any inconvenience caused.
Nov 11, 16:55 GMT
Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022
Delayed eBay order download and shipping updates - connectivity to eBay services
Resolved - Monitoring over the last 5 hours has shown no recurrence of the eBay issue
Nov 14, 17:46 GMT
Monitoring - We are now seeing orders being imported from eBay.
We will continue to monitor and liaise with eBay if we see any further issues
Nov 14, 13:03 GMT
Identified - The issue has been identified and we are awaiting an update from eBay as they work to restore service
Nov 14, 12:35 GMT
Investigating - We are looking into an issue with connectivity to eBay services; our engineers are looking into this and will be working with eBay to resolve this as soon as possible.
Nov 14, 09:31 GMT
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