All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Website Operational
90 days ago
99.99 % uptime
Today
Send an Item - send.royalmail.com ? Operational
90 days ago
100.0 % uptime
Today
Click & Drop website (Registered) Operational
90 days ago
99.98 % uptime
Today
Click & Drop Payment Processing (Personal Customers) Operational
90 days ago
99.97 % uptime
Today
Click & Drop Manifesting (Business Customers) Operational
90 days ago
100.0 % uptime
Today
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Parcel Collect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - This incident has now been resolved. We again thank you for your patience and apologise for any inconvenience caused.
May 20, 13:16 BST
Monitoring - A fix has been implemented and we are monitoring system performance.
May 20, 12:31 BST
Investigating - We are aware that some of you are experiencing slower system responses and occasional errors while using the Click and Drop application. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

May 20, 12:07 BST
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Completed - The scheduled maintenance has been completed.
May 9, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 BST
Scheduled - The Click & Drop website will be temporarily unavailable on the evening of Thursday the 9th of May 2024, starting from 8pm, for scheduled maintenance. The downtime is expected to last between 90 minutes and 3 hours.

Users of our API and Click & Drop Desktop will also experience service unavailability for the duration of the maintenance.

We apologise for any inconvenience caused.

May 7, 16:58 BST