Resolved -
This incident has been resolved.
Aug 7, 09:37 BST
Monitoring -
Labels and Manifesting are now available again for OBA customers
Aug 5, 11:59 BST
Investigating -
We are currently investigating an incident preventing some OBA users from generating postage labels. We apologise for the inconvenience and will update here as our investigation and resolution is progressed.
Aug 5, 11:47 BST
Resolved -
Continued monitoring overnight has shown no recurrence of the issue.
Aug 1, 08:34 BST
Monitoring -
Our partners have advised that the systems are available again. We will continue to monitor
Jul 31, 16:57 BST
Identified -
We have identified an issue with another platform that is preventing the purchase of postage. We have engaged with them and are awaiting an ETA on service restoration
Jul 31, 15:06 BST
Investigating -
We've seen an increase in errors being reported when purchasing postage using card or PayPal
If you use Click & Drop with an OBA account, you are not affected by this issue
Jul 31, 14:29 BST