Some customers are reporting being unable to login, slow system response and/or errors

Incident Report for Click & Drop

Resolved

This incident has now been resolved

Posted May 29, 2024 - 16:11 BST

Monitoring

A fix has been implemented, the system is operational and we are monitoring. We apologise sincerely for any inconvenience caused.

Posted May 29, 2024 - 15:47 BST

Investigating

We are aware that some of you are experiencing slower system responses and occasional errors while using the Click and Drop application. Our technical team is actively investigating these issues to understand and resolve them quickly.

We understand how crucial our services are to your operations and are committed to ensuring a seamless experience. In the meantime, we ask for your patience and apologise for any inconvenience caused.

Posted May 29, 2024 - 15:01 BST

This incident affected: Website (Click & Drop website (Registered)).