Problems importing OnBuy orders

Incident Report for Click & Drop

Resolved

This incident has been resolved.

Posted Mar 08, 2024 - 12:38 GMT

Monitoring

OnBuy have resolved their API issues and orders are now importing again. We will continue to monitor system behaviour.

Posted Mar 08, 2024 - 10:55 GMT

Investigating

OnBuy are currently having issues which is preventing orders from being imported into Click & Drop. We will contact OnBuy support about the issue as soon as their website becomes operational again, to try to resolve the issue as soon as possible.

Posted Mar 08, 2024 - 08:47 GMT

This incident affected: Integrations (Other integrations).