All Systems Operational

About This Site

We monitor the status of the Click & Drop website and post any incidents here.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Send an Item - send.royalmail.com ? Operational
90 days ago
100.0 % uptime
Today
Click & Drop website (Registered) Operational
90 days ago
100.0 % uptime
Today
Click & Drop Payment Processing (Personal Customers) Operational
90 days ago
100.0 % uptime
Today
Click & Drop Manifesting (Business Customers) Operational
90 days ago
100.0 % uptime
Today
Royal Mail Print Assist ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Mobile App - Buy and Send ? Operational
90 days ago
100.0 % uptime
Today
Royal Mail Parcel Collect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Click & Drop API Operational
90 days ago
100.0 % uptime
Today
Click & Drop Desktop Operational
Dropbox Operational
eBay Operational
Shopify Operational
Other integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
OnBuy API issues preventing orders importing
Resolved - OnBuy have now resolved the problem and orders have successfully been importing into C&D for a few hours. This incident is therefore now being closed.
Apr 12, 20:09 BST
Update - OnBuy have not yet resolved the problem, so unfortunately order imports are still not working at the moment.
Apr 12, 08:37 BST
Update - OnBuy are aware of this issue but unfortunately there isn't an indication yet when the issue may be resolved. Whilst we are not able to resolve this issue we appreciate the inconvenience this will be causing our OnBuy integrators and would like to apologise for this.
Apr 11, 18:23 BST
Investigating - OnBuy are currently having issues with their API which is preventing orders from being imported into Click & Drop. We will update this page with any changes.
Apr 11, 12:07 BST
Apr 11, 2024
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Not On The High Street not importing orders
Resolved - Monitoring revealed no further issues so this issue has now been resolved
Apr 8, 10:10 BST
Monitoring - The issues has been resolved by Not On The High Street and orders are now importing again.
Apr 8, 09:29 BST
Investigating - Not On The High Street are currently having issues which is preventing orders from being imported into Click & Drop.
We will update this page when we have an update.
Apr 8, 08:47 BST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024
Payment for postage by Paypal or debit/credit card
Completed - The scheduled maintenance has been completed.
Apr 2, 04:25 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:45 BST
Scheduled - The processing of postage for personal customers who pay for their labels by PayPal or debit/credit card will be unavailable between 22:45 and 04:00 due to scheduled maintenance.

If you pay for your labels using your OBA account, you will not be affected by this maintenance
Apr 1, 21:37 BST
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